Schedule a Ride


  • If you are not paying for your trip online, please contact our call center to schedule your rides. If you wish for your trip to be billed to your insurance provider, please contact them to schedule your trips.
  • Please be ready 60 minutes plus travel time prior to the requested drop-off time. Please be ready to leave when the driver arrives. Drivers will wait a few minutes for you upon arrival.
  • 3 no shows within a 90-day period will result in a 10-day suspension of service.
  • If you are not paying online, please have the exact fare, money order, ticket or check for each leg of your trip as drivers cannot make change.
  • You may schedule the same trip for multiple days by simply scheduling new trips online for the other dates or by calling our call center.
  • FTA guidelines for wearing masks- Currently the FTA has a mask mandate for anyone riding public transportation. The mandate is set to expire on September 13, 2021 but we do not know if it will be extended or not.
  • No tips or gifts please
  • If you are booking a trip under a current NET Trans contract, please call us to book your trip.
  • Refund Policy
  • You may use this form to calculate the cost of trips by filling in the trip information but not moving forward with your payment.
  • If you are booking a trip that is outside of the 8 counties we serve, please call us to book your trip.

Questions? Please call: 423-461-8233