Schedule a Ride

Book with the NET Trans App:

NET Trans has a mobile app! Stay connected with NET Trans on the go! Our free app is now available for download on the Apple App Store and Google Play Store. With the NET Trans app, you can easily access all our services right from your smartphone. Whether you need to book a ride, check schedules, or find our congregate meal sites, everything is at your fingertips. Download the app today using the QR code or the links provided on our website, and make your transportation experience even more convenient!

Download the NET Trans app on the Apple App Store or on the Google Play Store (for Android users) today!

Disclaimer:

• Questions? Please call: 423-461-8233
• Please be ready 60 minutes plus travel time prior to the requested drop-off time. Please be ready to leave when the driver arrives. Drivers will wait a few minutes for you upon arrival.
• No-Show Policy
• You may schedule the same trip for multiple days by simply scheduling new trips with our app for the other dates or by calling our call center.
• No tips or gifts please.
• If you are booking a trip under a current NET Trans contract, please call the agency paying for your ride to book your trip.
• Refund Policy
• Returned Payment Policy
• NET Trans cannot accommodate trips that begin and end within the same city limits of Johnson City, Kingsport, and Bristol (Johnson City to Johnson City, Kingsport to Kingsport, and Bristol to Bristol.)
• Rides cannot be scheduled for holidays when we are closed. For a full list of holidays we observe: Holiday Schedule